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Return and Exchange Policy
1. You have 15 days to decide if an item is right for you, if not you can certainly come to us within 15 days of receipt. Please note that overdue requests to return an item may not be accepted.
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2. Returns must be received in new condition, unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.
3. We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.
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4. Once the item has been returned, it usually takes 10-20 business days for the refund to appear on your bank account or credit card. Or 1- 3 working days in PayPal (normally in 48 hours), that depends on the original way you used.
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Note that "Sylvia's Hair Razin Experience" is not responsible for missing, damaged, or packages lost in transit
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